7u7f Privacy Policy

We may collect the following types of information to operate the 7u7f platform:

1.1 Information Provided Directly

Information collected from you when you register or manage your account includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)

1.2 Automatically Collected Information

When you browse or use our platform, the following information may be collected automatically:

• IP address and device information
• Browser type and language settings
• Login time and session information
• Data collected from cookies and web beacons
• Gaming activity and transaction history

7u7f collects and processes your personal information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Identity and Age Verification: To confirm that the platform user is at least 21 years of age.
• Financial Transaction Processing: To process deposits, withdrawals, and bonus payments.
• Customer Service: To resolve support requests, handle complaints, and communicate with you.
• Security and Fraud Prevention: To detect unauthorized access and fraudulent activity.
• Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.
• Service Improvement: To enhance platform functionality and user experience.
• Marketing Communications: To inform you of relevant offers and promotions with your consent.

7u7f does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Necessary information may be shared with trusted third-party organizations for payment processing (such as bKash, Nagad, Rocket, Upay and bank transfer facilitators), IT infrastructure, and customer service delivery. All such partners operate under strict confidentiality agreements.

3.2 Legal Obligations

We may disclose relevant information in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation. In such cases we will always limit disclosure to the minimum required by law.

3.3 Business Transfers

Your information may be transferred in the event of a company merger, acquisition, or asset transfer. You will be given notice before any such change takes place.

The security of your information is one of 7u7f's highest priorities. We apply industry-standard technical and organizational measures, which include:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Secure Data Storage: Personal information is stored on secured servers with controlled unauthorized access.
• Access Controls: Only authorized personnel may access your information for specific, necessary purposes.
• Regular Security Reviews: Our systems undergo regular security assessments.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.

The 7u7f platform uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help our platform function more effectively.

5.1 Use of Cookies

• Essential Cookies: To maintain login sessions and ensure core functionality.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze platform usage and improve our services.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling certain cookies may prevent some platform features from working correctly.

We retain your personal information only for as long as necessary:

• Information for active accounts is retained for as long as the account remains active.
• After account closure, information may be kept for a specified period to meet legal obligations.
• Financial transaction records are retained in accordance with regulatory requirements.
• Information used for marketing communications remains active until you withdraw your consent.

At the end of the defined retention period, your information will be securely deleted or anonymized.

As a user of the 7u7f platform, you have the following rights:

7.1 Right of Access

You may request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If your information contains any inaccuracies or is incomplete, you may request a correction. We will make the correction as quickly as possible, subject to verification.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations or legitimate interests.

7.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes and opt out of marketing communications.

7.5 Submitting a Complaint

If you have any concerns about how your information is processed, please contact us directly. We always take your complaints seriously.

7u7f strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors. Age verification during registration is mandatory.

If we become aware that a minor's information has been inadvertently collected, we will immediately close that account and delete the information.

7u7f operates internationally and in some cases your information may be processed or stored outside Bangladesh. For such transfers, we ensure that:

• The receiving country or entity provides adequate data protection.
• Appropriate contractual safeguards are in place.
• The level of protection for the information is equivalent to the standards described in this policy.

7u7f reserves the right to change or update this Privacy Policy as needed. For any significant changes, we will:

• Display a clear notice on the platform.
• Notify registered users via email.
• Allow a reasonable period of time before the updated policy takes effect.

If you continue to use the platform after the changes, you will be considered to have consented to the updated policy.

If you have any questions, concerns, or information-related requests regarding this Privacy Policy, please contact our support team. Our team provides assistance in both Bengali and English.

[email protected]

24/7 Live Chat Support Available